FAQ

What is included?

The package includes set up and removal of all Sparkle & Sign property. Orders may be subject to delivery and rush fees. Once payment is processed you don't need to do anything else except enjoy the Celebration! Send us a picture if you’d like. You can also tag us @sparkleandsign on FaceBook.

How do I know if my day is available?

We will email you with in 24 hours after we recieve your order request form with our availability.

What zipcodes do you service?

We service North Broward County areas, Coral Springs, Coconut Creek, Margate, Parkland, Tamarac.

What if you are booked on the day I would like to reserve?

We will do our best to accommodate all of your requests but we can only schedule as inventory allows. We recommend scheduling your setup as far out as possible to reserve your slot. Last minute bookings will be based on available inventory and rush fee.

Can I place a special order?

Yes, Special orders placed a minimum of 2 weeks prior to delivery. Please request your custom orders in the notes section when booking your setup. We will reach out to you to confirm everything including pricing.

Can I move letters and flare?

No, For safety of everyone, especially children, please do NOT allow anyone to touch, play on or around the Yard Cards. Display will NOT safely support the weight of a child or adult leaning, sitting or playing. Respectfully we ask that you do NOT move the display for any reason at all. Contact us immediately before touching.

Do I need a real lawn?

No, We can use wooden stands to display your order.

Can I set them up myself?

No. For your safety, we ask that you let us set up your display. We will worry where to put it, how to properly angle it, and all the details. Just sit back and relax!